At Jcodex, we are committed to delivering products that meet your expectations. Our team is always here to help you configure and get the most out of our plugins.
If you have a technical question or need help with your purchase, please reach out to us — we’re ready to assist.
In the rare case that our product doesn’t meet your needs, even after working with our support team, we’d appreciate your honest feedback. It helps us improve and serve you better in the future.
We offer a 30-day risk-free refund policy for first-time purchases of individual plugins. This refund applies only to the initial payment and does not cover renewal payments or subsequent charges.
To request a refund, simply email support@jcodex.com from your registered email address, including your Order ID and the reason for your request.
We process all refund requests as promptly as possible. However, please note that your financial institution may take 5 to 20 business days to reflect the refund in your account.
For further details, you can refer to: