At Jcodex, we take your privacy and data security seriously. We value the trust you place in us and are committed to protecting your personal information while ensuring a secure experience with our products and services.
We understand the importance of privacy and your desire not to receive unwanted communications. We respect your right to control your personal data and have designed this policy to explain:
What information we collect
How it is used
How your data remains secure
When you purchase our plugins, your financial information is not handled by us directly. Instead, all payments are securely processed through trusted third-party payment gateways—PayPal and Stripe.
We collect and store the following minimal data:
Your name and email address – Used for order identification, license generation, and support
Feedback form data – Used to improve product quality, user experience, and documentation
Deactivation feedback – Helps us enhance plugin features and resolve user pain points
All customers are assigned an anonymized nickname for support purposes. No sensitive financial data is stored or visible to us.
If you deactivate one of our plugins, you may be asked to submit feedback through an optional form. This data may include:
Plugin name and version
WordPress and WooCommerce versions
Reason for deactivation
Basic server/environment details (e.g., PHP version, locale)
Your optional comments
This information is used solely to improve plugin functionality. We do not collect personally identifiable data in this process, and all submissions are handled with your consent only.
Your payment details (credit/debit card numbers, etc.) are handled exclusively by:
PayPal – https://www.paypal.com
Stripe – https://www.stripe.com
These platforms are globally trusted and equipped with advanced fraud protection and encryption technologies. Jcodex only receives confirmation of the transaction—not your card or financial credentials.
Yes. We do not sell, rent, lease, or misuse your personal information.
Any data we collect is:
Used strictly for order processing, license activation, and product improvement
Stored securely
Never shared with third parties without your explicit consent (unless required by law)
We operate fully in accordance with WordPress.org’s guidelines on user data and privacy.
We collect only the data necessary to deliver and improve our services
We do not store or process personal financial information
We do not track or collect any analytics or sensitive data from your website
We abide by all applicable data privacy regulations, including GDPR-compliant practices
Your trust is important to us, and we are committed to maintaining it through transparency and ethical data handling practices.